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Return Policy


We guarantee your satisfaction and if for any reason you are unhappy with the items purchased from us, simply return them to us for an exchange or a full refund.

Return Policy
Returning products to us is simple. Simply contact us. The following rules apply:

1. A Return Authorization must be requested from us prior to returning an item. Items returned to us without a Return Authorization will be refused and returned to you.
2. We accept returns within 1 year of purchase.
3. We do not accept boots worn outdoors. Returned items must be brand new with the original tags attached, original boxes & packaging included or your item will be returned to you.
4. Once your return arrives to us, please allow 7-10 days for your refund to be processed. We do not deduct any restocking fees.

To process your return, just contact us.

Return Procedure

Please contact our customer support by email through this contact us form. Our agents are available from 8am – Midnight EST to answer your queries. A member of our support team will give you instructions on how to proceed, based on your specific needs.

  • Notify us of the request to refund or exchange within 7 days from the time of goods receipt.
  • All items (including all parts, accessories) must be returned to us via a courier.
  • There is no restocking fee whatsoever.

We issue refunds for any type of payment methods: Paypal,Credit Card and Bitcoin.

We want to make shopping easy.  We hope that having clear and detailed return policy and procedures will help you feel better about your shopping experience.